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Payment and Delivery

Payment Methods

  • Payment via bank transfer through any bank branch or online banking.
  • Payment to a PrivatBank card.
  • Cash on delivery: available only for selected items.

Delivery Methods

1. Address delivery within Kyiv region. The delivery cost should be confirmed with your manager.

2. Delivery via Nova Poshta, Delivery, Ukrposhta.
Using the services of delivery companies, you can receive your order even in the most remote areas of Ukraine. On average, delivery takes 2–3 business days.
When placing an order, our managers will agree with you on the delivery date prior to shipping. The cost of delivery is calculated individually based on the order volume and destination.


Attention!

When using courier delivery services, always check the order contents and the external condition of the items upon receipt.

In case of incorrect items or product defects, you must refuse the order and fill out a complaint form. After that, contact our central office:
(044) 537-70-24, 25, 26


3. Self-pickup from regional warehouses in the following cities:

  • Kyiv: Kalynivka, Kyiv region — 12 Ihoreva Street
  • Vinnytsia: 46 S. Zulynskoho Street
  • Lviv: 17 Troleybusna Street
  • Odesa: 26 Stovbova Street

Self-pickup is available Monday to Friday, from 9:00 to 18:00, after coordinating the order with your manager.

Additionally, in Alta-Profile Ukraine representative offices, you can view the products in person and receive expert advice on product selection and installation.

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